Jobs

Technical Support Engineer

In this role you will provide second-tier support to end users of Globus hosted services (SaaS) and platform services (PaaS). A key component of the role is ensuring organizations and their researchers can successfully deploy and use Globus services. You will interact with network services, software systems engineers, and/or applications development professionals to install and configure Globus Connect Server, and you will identify and correct problems with Globus Connect Server deployments, including software that integrates local compute clusters, identity providers (IdPs), and storage systems into the Globus ecosystem. You will also work with researchers and with other end users to enable their use of Globus Connect Server deployments and their use of other Globus services, such as Globus automation services and Globus Compute.

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Governance, Risk and Compliance Lead

As Governance, Risk, and Compliance Lead for Globus, you will spearhead the Unit’s compliance endeavors, ensuring alignment with essential regulatory standards for both our products and operations. In this capacity, you’ll oversee the compliance program to uphold these standards, crafting and leading initiatives aimed at enhancing operational efficiency as we expand. Your focus will be on ensuring that we consistently meet our customers’ compliance requirements while scaling our operations effectively

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Software Engineer - Backend Services

Globus Labs is a research group within the University of Chicago, and part of the Data Science and Learning Division at Argonne National Labs, develop and deploy cutting edge technologies to solve new challenges facing the scientific community and enable break-through scientific discoveries.

As a member of the Globus Labs software development team, the focus of this position will be to prototype, develop, and deploy new software services to help scientists and researchers publish, share, and make accessible their data and AI models, as well as to solve problems in domains ranging from materials science, chemistry, catalysis, x-ray science, and more. We’re looking for highly skilled developers experienced in building and supporting Python backend services and systems that will be used by thousands of researchers in pursuit of open data initiatives supported by the NSF, NIST, DOE, and the Materials Genome Initiative.

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Professional Services Developer

As a Professional Services Developer, you will help researchers achieve their research goals by integrating Globus data and compute management services with research applications. Organizations that adopt Globus include universities, national laboratories, federal research agencies and commercial companies of all shapes and sizes. You will complete software development and integration assignments that support our team’s goals.

Are you always eager to hack some Python or Javascript that highlights how to solve a customer’s problem? Do you enjoy learning how other people’s code works and where you can add new features? As a Globus professional services developer you will have ample opportunity to showcase these and many other skills in a collaborative, mission-driven environment at the University of Chicago. You will develop relationship-building skills that enable you to provide exemplary customer service, explore and uncover the research IT needs of our customers, and understand how Globus services can best support their mission.

You will succeed in this role if you: treat it as your craft and are serious about constantly improving it; love technology, and are prepared to go as broad as possible and as deep as necessary to serve the customer; relish being challenged; and are open to deepening your software development skills and learning how to build customer relationships.

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Professional Services Engineer

As a Professional Services Engineer, you will help researchers achieve their research goals by integrating Globus SaaS/PaaS data and compute management services with their research applications. Organizations that adopt Globus include universities, national laboratories, federal research agencies and commercial companies of all shapes and sizes, and no single approach to data management works for all. Your knowledge of software development, high-performance computing, storage, and data architecture, combined with strong communication skills and analytical abilities, will help you demonstrate to customers how Globus services can improve and help sustain applications in diverse research disciplines.

We are curious problem solvers who love to understand the needs of current and prospective researchers, and work closely with them from initial awareness through deployment of Globus-enabled research applications. Our efforts are focused on helping customers extract maximum value from the Globus platform and have a meaningful impact on their research agenda. Using your relationship-building skills, you will provide exemplary customer service, anticipating how decisions are made, persistently exploring and uncovering the research IT needs of our customers, and understanding how Globus services can best support their mission. You will use your industry and product expertise to consult with customers, and identify how Globus will improve their research applications and ultimately support breakthrough discoveries.

Do you enjoy developing demonstrations, ‘whiteboarding’ solutions, and storytelling as a means to make products resonate with prospective customers? Are you always eager to hack some Python or Javascript that highlights how Globus might solve a customer’s problem? Are you equally at home presenting a high-level solution architecture and doing a code walkthrough with a customer’s software engineer? As a Globus solutions engineer you will have ample opportunity to showcase these and many other skills in a collaborative, mission-driven environment at the University of Chicago.

You will succeed in this role if you: treat it as your craft and are serious about constantly improving it; love technology, and are prepared to go as broad as possible and as deep as necessary to serve the customer; relish being challenged by customers; and possess and demonstrate conviction regarding the value of Globus to researchers.

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Marketing and Events Coordinator

Reporting to the Globus marketing and communications manager, the Marketing and Events Coordinator will support the marketing, sales and customer management processes so that Globus Customer Team members are successful in their day-to-day activities. As a critical member of the Globus customer team, the Marketing and Events Coordinator will plan and execute events in support of driving awareness, converting users to paying subscribers, and growing usage of the Globus platform within existing customers.

The role focuses on managing the end-end process to ensure our team’s participation in events such as industry exhibitions, academic conferences, customer workshops, and webinars. It also offers many opportunities for growth such as assisting with and expanding our social media presence, and helping the team improve marketing support systems. The ideal candidate is an energetic individual seeking a highly collegial environment with opportunities to broaden their experience and knowledge. This role is perfect for you if you possess strong organizational skills and enjoy interacting with people. While we would prefer you to have some experience with marketing activities, our primary requirement is that you are a detail oriented self-starter.

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Senior Software Engineer - Backend Services

As a senior member of the Globus product team, you will design and deliver new capabilities in Globus data management platform, with focus on the data transfer and sharing services. Delivered as a hosted service (SaaS) and platform (PaaS), Globus’ secure, managed and high performance data transfer and sharing services are used by researchers worldwide. Bridging across a variety of storage types, the data platform uses a hybrid architecture, with the management services hosted on Amazon Web Services (AWS).

We are looking for skilled Python engineers with experience building scalable systems to join the development team to expand the services delivered. In this role, you will architect new features, develop high-quality software and operate services with high-availability. If you enjoy collaborative, innovative, mission-driven environments, Globus could be a great fit for you!

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Senior DevOps Engineer

As a senior member of the Globus Operations team, reporting to the System and Security Operations Manager, the focus of this position is to architect, implement and operate a resilient Cloud infrastructure to ensure security, high-performance, high-availability and scalability for Globus platform services. We’re looking for a talented DevOps engineer who can integrate our services with the monitoring, operations, and deployment engineering required for effective operation as a hosted service.

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